Refund policy

We want every can to arrive perfect. If something goes wrong, we'll make it right.

Damaged or defective orders: If your order arrives damaged, email courtney@vaultbrewing.com within 7 days of delivery with your order number and a photo of the damage. We'll replace it or refund you.

Returns: Our coffee is a food product, so we can't accept returns on cans or beans once they've shipped.

Merch is printed to order, so we can't take returns for size or change of mind. If it arrives damaged or misprinted, email us within 30 days with a photo and we'll make it right.

Gift cards are for in-shop use only and aren't refundable.

Approved refunds go back to your original payment method. Your bank may take 5–10 business days to show it.